Indoor tracks enables perfect racing conditions every day.These F1-inspired karts reach speeds of up to 50 mph! Our attractive, upscale facility has the latest technology to make sure your experience is second to none! Satisfy your "need for speed" in one of our unique, high-speed electric Italian pro-karts. This means perfect racing conditions every day. You can go to this place to spend time with your children for an hour or so, but it is not worth hosting a party.Īlso, they did not courage to send me the feedback form.Experience a thrill like no other! Speed-lovers, be prepared for the newest attraction taking over the Birmingham, Alabama area: European style indoor go-karting! Our 53,000 square feet state-of-the-art facility in Jefferson County, AL is the largest completely indoor karting facility in the state. Service they agreed to provide but did not provide: Service they agreed to and did not provide properly: Service they agreed to and provided properly:
They also did not provide VIP Birthday Club Membership for Birthday Child Enjoy one featured attraction each month They did not provide me with an assistant for the duration of the party as initially agreed. I declined that due to their tone and approach and decided to pay the full amount. Management very rudely offered me a 50% discount on food. Sweet dish and drink also did not come on time. Food came 40+ minutes late and the kids did not eat anything. I organized my daughter's birthday party there. They are not interested in understanding or solving customer issues or providing them the committed services. Management is aggressive, unprofessional, rude, and has low moral values. How can you charge money and do not provide service? Very unprofessional and unethical approach. Both the David's do not understand the customer service or customer management. Based on my understanding of the discussion, your team did not share the correct information in the report. I provided the information to Kayla and I waiting to hear what action she has taken or recommended based on my feedback.
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